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2023 Program Details

The MyRACMA portal will be unavailable to members on Wednesday 20th of September 2023 between 6pm and 8pm AEST due to IT maintenance work.

The program offerings will grow over the coming months with the view to expand into further jurisdictions.

All face to face courses will run from 9am to 5pm AEST and will be located at Karstens Melbourne – 123 Queens Street, Melbourne VIC 3000.

DateTitlePresenterPrice
Friday 16 June 2023
(Face to face)
Managing Innovation in HealthCareDanny SamsonMembers: $1,350
Non-Members: $1,620

Learning Outcomes:

  1. Knowledge of the benefits, costs and risks of innovation, in healthcare
  2. Understanding of the challenges of moving from invention and ideation to scaled up innovation
  3. Ability to apply the eight key tests of innovation to your specific ideas
  4. Knowledge and ability to assess the elements of a health system’s innovation capability
  5. Assessment of your health system’s innovation capability
  6. Innovation capability development planning for your healthcare organisation
DateTitlePresenterPrice
Friday 23 June 2023
(Face to face)
Decision Making for LeadersDanny SamsonMembers: $1,350
Non-Members: $1,620

Learning Outcomes:

  1. Appreciation of complexity in organisational decision making
  2. Focus on decision-making under uncertainty
  3. Development and use of ‘decision tree’ tools
  4. Knowledge of risk aversion attitude and ability to account for it
  5. Decisions with multiple conflicting objectives (rate and weight technique)
  6. Ability to create decision structuring in healthcare settings
DateTitlePresenterPrice
Friday 14 July 2023
(Face to face)
Assertive CommunicationMark BramwellMembers: $1,100
Non-Members: $1,320

Learning Outcomes:

  1. Communicate with a heightened degree of self-awareness to become an expert influencer
  2. Demonstrate assertive communication techniques founded on a collaborative perspective
  3. Clearly articulate expectations, needs and required outcome in a constructive manner.
DateTitlePresenterPrice
Friday 28 July 2023
(Face to face)
Authentic LeadershipMark BramwellMembers: $1,100
Non-Members: $1,320

Learning Outcomes:

  1. Adopt a highly individualised and targeted to approach to leadership that builds trust and authenticity with followers
  2. Underpin the creation of high functioning teams and positive workplace cultures.
DateTitlePresenterPrice
Friday 4 August 2023
(Online – 10 a.m. to 11 a.m. AEST)
Looking after yourselfMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for participants wanting to maintain a healthy, balanced, and positive perspective by reducing stress drivers and managing stress reactions.

Content:

  1. Developing constructive and accurate levels of internal and external self-awareness
  2. Effectively reviewing and monitoring personal stress symptoms and reactions to proactively identify the need to manage and reduce stress
  3. Shifting to a constructive focus of being your personal best
  4. Reviewing a range of coping strategies to manage and respond to common negative mindsets and processes such as imposter syndrome, toxic positivity, and micro-stressors.
DateTitlePresenterPrice
Friday 11 August 2023
(Face to face)
Project Management for Medical AdministrationDanny SamsonMembers: $1,350
Non-Members: $1,620

Session Overview:

Participants will develop and achieve:

  1. Understanding of the need for structured approaches to managing change initiatives
  2. Appreciation of project management as an approach to organising improvement and innovation in healthcare settings
  3. Knowledge of different types of projects and their management
  4. Overview of tools and techniques of project management
  5. Project leader’s perspectives and capabilities in healthcare
  6. Appreciation of project complexities, barriers and success factors
DateTitlePresenterPrice
Friday 25 August 2023
(Online – 10 a.m. to 11 a.m. AEST)
Conflict resolutionMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for participants wanting to effectively resolve conflict proactively and collaboratively while strengthening outcomes and relationships.

Content: 

  1. Appreciating the value of effectively addressing points of conflict as learning and growth opportunities
  2. Developing awareness of the participants’ own current conflict resolution strategies to identify personal areas of strength and areas in need of development
  3. A review of key components/strategies that aid in successful conflict resolution – managing emotions, planning and direction, broadening perspectives, and negotiation
  4. Strategies for responding to typical blockers experienced when conflicts become ‘stuck’
  5. Providing feedback and opinions in a constructive manner to reduce the probability of driving, inflaming, or further creating conflicts – e.g., SBI (Situation, Behaviour, Impact)
DateTitlePresenterPrice
Friday 1 September 2023
(Online – 10 a.m. to 11 a.m. AEST)
The Coaching Leader – What is CoachingMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for leaders and non-leaders wanting to build more robust coaching skills.

What is Coaching?

  1. Adopting a high-performance coaching perspective
  2. Understanding the role of a coach – how to challenge, guide and motivate skill improvement
  3. Coaching models and approaches – GROW model
  4. Avoiding pitfalls of poor leadership and coaching practices – LMX theory
  5. Importance of individualised consideration.
DateTitlePresenterPrice
Friday 8 September 2023
(Online – 10 a.m. to 11 a.m. AEST)
The Coaching Leader – Building a Growth Mindset and Continuous Improvement FocusMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for leaders and non-leaders wanting to build more robust coaching skills.

Building a Growth Mindset and Continuous Improvement Focus.

  1. Understanding the participant’s own current leadership style and how it impacts their ability to effectively coach
  2. Directive and Supportive leadership – understanding the value and need of each in coaching
  3. Matching coaching style to the development level of subordinates
  4. Shifting between directing and delegating forms of leadership and coaching
DateTitlePresenterPrice
Friday 15 September 2023
(Online – 10 a.m. to 11 a.m. AEST)
The Coaching Leader – Providing Constructive and Development Focused FeedbackMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for leaders and non-leaders wanting to build more robust coaching skills.

Providing Constructive and Development Focused Feedback.

  1. Effective questioning and reflection to guide performance improvemen
  2. Rules for providing formative feedback to improve outcomes
  3. Maintaining and strengthening relationships by providing feedback in an assertive and influencing style
  4. Giving critical and constructive feedback – non accusatory and clear
DateTitlePresenterPrice
Friday 22 September 2023
(Online – 10 a.m. to 11 a.m. AEST)
The Coaching Leader – Building and Sustaining a Coaching CultureMark BramwellMembers: $395
Non-Members: $450

Session Overview:

Suitable for leaders and non-leaders wanting to build more robust coaching skills.

Building and Sustaining a Coaching Culture.

  1. Consideration of human motivation theory to drive effective praise and recognition
  2. Understanding how to motivate and inspire improved performance across a diverse team
  3. Steps for developing high performers
  4. Challenging counter-productive thinking to push boundaries, mindsets, and behaviours
  5. Challenging patterns of thinking and problem solving.